Returns & Exchanges
At SISTER studios, we want you to love your pieces, which is why we offer a 14-day return period for all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring the garment is folded neatly to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal location.
Receive Your Refund
Once our studio team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing